Universal Media Server | Forum

Posted: **Tue Dec 27, 2022 8:24 am**

New user and install of UMS on an iMac-M1 running Ventura 13.1. I have a Plex server on the system that is not running now. When I try to play a video it plays fine in Plex, but I get an error: "The media could not be loaded, either because the server or network failed or because the format is not supported"

: Screen with error message; UMS mp4 problem.png (2.83 MiB) Viewed 661 times

Here is my trace log:

Thanks.

Posted: **Tue Dec 27, 2022 8:50 am**

I just discovered that Safari is the problem. It works fine on Firefox and Chrome. Obviously I can simply use a different browser, but I wonder what the problem is.

Posted: **Wed Dec 28, 2022 10:03 am**

I see the error Invalid value "30" for parameter in your logs which is a known bug and is fixed in 13.0.1, maybe that was causing problems on safari, I can't see any thing else but I don't know what I'm looking for.

It should work on Safari so there may be a specific reason why it is not.

Could you do another log playing the same file on Firefox and Safari so I can compare them?

Universal Media Server | Forum

mp4 won't play on new install

mp4 won't play on new install

Re: mp4 won't play on new install

Re: mp4 won't play on new install