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[Solved] No video Play
Posted: Sun Oct 20, 2024 2:02 am
by wolfgangsaul
Hallo,
I have installed an UMS 14.5.1 on a Windows 10 computer. I can play videos on 2 other computers in the network. On 2 Samsung TVs, connected via WLAN, I can see the UMS and the preview image of the videos. If I then select play, the error message "Check network" appears. What could be my mistake.
Network Server: 192.168.125.35
Network other computer 1: 192.168.125.25
Network other computer 2: 192.168.125.30
Network TV 1: 192.168.125.244
Network TV 2: 192.168.125.189
Wolfgang
Re: No video Play
Posted: Sun Oct 20, 2024 1:11 pm
by mik_s
Could you post your logs? See the section in red above.
Re: No video Play
Posted: Mon Oct 21, 2024 12:20 am
by wolfgangsaul
Hi,
attached find my log.
Re: No video Play
Posted: Mon Oct 21, 2024 3:55 am
by mik_s
I need to see your full trace logs to be of any help. Please follow the instructions in the red section and post the .zip file.
Re: No video Play
Posted: Tue Oct 22, 2024 12:16 am
by wolfgangsaul
Re: No video Play
Posted: Tue Oct 22, 2024 9:18 am
by mik_s
I can see that UMS is needing to transcode those files as their bitrate is higher that your measured network speed so it needs to be transcoded to be playable
Code: Select all
net.pms.network.SpeedStats Renderer Samsung AU7179 43 TV has an estimated network speed of 41.57908538520303 Mb/s
Code: Select all
net.pms.configuration.FormatConfiguration Matched support line f:mp4 v:h264 a:ac3|lpcm|adpcm|aac-lc|he-aac|wma|eac3|mp3 m:video/mp4 w:4096 h:2160 b:600000000 se:ASS|MICRODVD|SAMI|SUBRIP|TEXT|TX3G si:TX3G
net.pms.renderers.Renderer Using video bitrate limit from [TV] Samsung 5 Series (32) configuration (41 Mb/s) because it is lower than the general configuration bitrate limit (90 Mb/s)
net.pms.store.StoreItem Final verdict: "VID_20200708_104302.mp4" will be transcoded with transcodingSettings "FFmpeg Video (MPEGTS-H264-AC3)" with mime type "video/mp4"
This speed is usually good for most videos but 4K videos need more bandwidth.
It may be that the speed test is incorrect and the videos can be played without problems by streaming.
Try playing from the #--Transcode--# folder and choose "no transcoding" to see if they will play. (if you do not see it, enable "show the #--Transcode--# folder" in the GUI on the navigation tab, in the web GUI it is in the "virtual folders/files" section).
If this plays without problem then you can turn off "Use automatic maximum bandwidth" to set the max bandwidth to 90Mb/s at default.
These should play when transcoding though but there have been problems with this recently they we are trying to track down and I think this is another example.
Code: Select all
TRACE 2024-10-21 14:12:25.880 [jupnp-stream-server-96] net.pms.network.HttpServletHelper Transfer response sent to [TV] Samsung 5 Series (32) [Samsung QLED 4K 2019+] (192.168.131.244:51136):
============================= MEDIA HTTP SERVER RESPONSE BEGIN ===============================
HTTP/1.1 206 (non-chunked)
HEADER:
Server: Windows_10-amd64-10.0, UPnP/1.0 DLNADOC/1.50, UMS/14.5.1
Date: Mon, 21 Oct 2024 12:12:25 GMT
Content-Type: video/vnd.dlna.mpeg-tts
Content-Range: bytes 922337203470729896-9223372034707292158/9223372034707292159
ContentFeatures.DLNA.ORG: DLNA.ORG_PN=AVC_TS_NA_ISO;DLNA.ORG_OP=11;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01700000000000000000000000000000
Accept-Ranges: bytes
Connection: keep-alive
Content-Length: 8301034831236562263
============================= MEDIA HTTP SERVER RESPONSE END =================================
TRACE 2024-10-21 14:12:25.886 [jupnp-stream-server-94] net.pms.io.BufferedOutputFileImpl Suspend Read: readCount=922337203470729896 / writeCount=52000000
TRACE 2024-10-21 14:13:36.775 [jupnp-stream-server-99] net.pms.network.HttpServletHelper Transfer response sent to [TV] Samsung 5 Series (32) [Samsung QLED 4K 2019+] (192.168.131.244:51240):
============================= MEDIA HTTP SERVER RESPONSE BEGIN ===============================
HTTP/1.1 206 (non-chunked)
HEADER:
Server: Windows_10-amd64-10.0, UPnP/1.0 DLNADOC/1.50, UMS/14.5.1
Date: Mon, 21 Oct 2024 12:13:36 GMT
Content-Type: video/vnd.dlna.mpeg-tts
Content-Range: bytes 0-9223372034707292158/9223372034707292159
ContentFeatures.DLNA.ORG: DLNA.ORG_PN=AVC_TS_NA_ISO;DLNA.ORG_OP=11;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01700000000000000000000000000000
MediaInfo.sec: SEC_Duration=13363
Accept-Ranges: bytes
Connection: keep-alive
============================= MEDIA HTTP SERVER RESPONSE END =================================
DEBUG 2024-10-21 14:13:37.316 [jupnp-stream-server-93] net.pms.network.HttpServletHelper Sending stream with premature end: 65536 bytes. Reason: Connection reset by peer
DEBUG 2024-10-21 14:13:37.316 [ffmpeg.exe-19-2] net.pms.io.OutputTextLogger size= 51714KiB time=00:00:08.36 bitrate=50650.2kbits/s speed= 16x
TRACE 2024-10-21 14:13:37.316 [jupnp-stream-server-93] net.pms.network.UmsAsyncListener Stream Async Premature end: Connection reset by peer, duration: 541 ms, sent: 65536 bytes
I have seen the number 9223372034707292159 showing up several times now for the content range and this is what is causing the renderer to abort the connection.
I think every time I have seen this it was on a Samsung TV.
Re: No video Play
Posted: Sun Oct 27, 2024 3:15 pm
by SubJunk
Thanks for reporting this! It is fixed in the next version of UMS, would you like me to upload a fixed build for you?
Re: [Solved] No video Play
Posted: Sun Oct 27, 2024 9:02 pm
by wolfgangsaul
Hello,
yes, if it's not too much trouble.
Wolfgang