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OS X 10.7.5 UMS-5.0.0-Java8 does not recognize *.mkv files
Posted: Tue Feb 10, 2015 11:58 am
by michaelt
SubJunk wrote:michaelt wrote:I am new to this, been playing for about a week with V4.4.0. Works surprisingly well with a few minor issues which I will post later if and only off they persist in V5.0.0. I am a Mac user and have viewed its forum.
I upgraded to V5 yesterday without any problems. It worked as well as V4 (or better?) with a much needed status improvement. I was root causing a memory leak issue which seemed to disappear with V5. Today I went to further isolate and verify UMS operating properly with no leaks when I ran into an unexpected error: the video files (.mkv) are no longer recognized. Going back to V4 works.
I am unix savvy but not Java. Any pointers or suggestions are welcome, especially if there is a better place to post this.
Hi michaelt, please follow the link in my signature to get support for this issue. If I have logs I can probably fix it very quickly
I ran one video through Handbrake: H-264 & MPEG-4 X mkv & mp4 => 4 files. The *.mp4's worked, the *.mkv's failed. Looks like a mkv container issue.
Oops - I just found the "Attachments" tab in the "General Help and Support" link, so here is the zip I created in day 1: hope it helps
Re: OS X 10.7.5 UMS-5.0.0-Java8 does not recognize *.mkv files
Posted: Tue Feb 10, 2015 1:47 pm
by SubJunk
Hi michaelt, thanks for the logs
I don't know what you mean by UMS does not recognize the files. Does that mean the files don't play on your TV, or that you can't even see them in the folder on the TV, or what?
Re: OS X 10.7.5 UMS-5.0.0-Java8 does not recognize *.mkv files
Posted: Tue Feb 10, 2015 2:18 pm
by SubJunk
Also can you please put the attached file into your "renderers" folder in the UMS installation directory? (/Applications/Video Utilities/Universal Media Server.app/Contents/Resources)
It might help
Re: OS X 10.7.5 UMS-5.0.0-Java8 does not recognize *.mkv files
Posted: Sun Feb 15, 2015 8:43 am
by michaelt
SubJunk wrote:Hi michaelt, thanks for the logs
I don't know what you mean by UMS does not recognize the files. Does that mean the files don't play on your TV, or that you can't even see them in the folder on the TV, or what?
I can see them all. When selected I get the error message followed by the red circle-slash thereafter.
Re: OS X 10.7.5 UMS-5.0.0-Java8 does not recognize *.mkv files
Posted: Sun Feb 15, 2015 9:10 am
by michaelt
SubJunk wrote:Also can you please put the attached file into your "renderers" folder in the UMS installation directory? (/Applications/Video Utilities/Universal Media Server.app/Contents/Resources)
It might help
That did it - we can now play all - thanx.
Re: OS X 10.7.5 UMS-5.0.0-Java8 does not recognize *.mkv files
Posted: Wed Feb 18, 2015 3:14 pm
by michaelt
SubJunk wrote:Also can you please put the attached file into your "renderers" folder in the UMS installation directory? (/Applications/Video Utilities/Universal Media Server.app/Contents/Resources)
It might help
It works for 5.0.0 J8 & 5.0.1 J6 7 8.
Will this file be included in a future release?