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Trend micro thinks all installers after 4.3.1 behave suspiciously?

Posted: Mon Feb 16, 2015 11:49 am
by blue000000
Long time user. all previous versions from 4.3.1 and before, install just fine.

i tested 4.4.0-Java7, 4.4.0-Java8, 5.0.0-Java8, 5.0.1-Java8, and during the "searching" part where i think its scanning the computer, Trend micro kills the program and deletes the installer. it calls its a HEU_AEGISCS219.

It says the installer was trying to do something to "C:\Windows\System32\rundll32.exe".. what was it trying to do?

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Posted: Mon Feb 16, 2015 5:07 pm
by Optimus_prime
I'm using Trend Micro as well and am seeing the same issue. If you unblock it in trend micro, it should install. It's a false positive and we will get trend micro to amend the issue

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Posted: Thu Feb 19, 2015 12:30 pm
by blue000000
thanks for the confirmation thats its a false positive. is there anything i need to do for you to get it resolved with Trend?

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Posted: Wed Mar 04, 2015 5:26 pm
by Optimus_prime
Update on the trend issue, I've been in contact with trend over the last tree weeks and have now been bumped up to a Level 2 support case due the nature of the issue.
hopefully it gets sorted soon

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Posted: Mon Jun 08, 2015 4:12 pm
by blue000000
Did they ever respond?

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Posted: Sat Jul 25, 2015 12:34 am
by blue000000
somewhere between 4.3.1 and 5.2.1 this issue has been resolved.