UMS 501 audio sync issues
Posted: Tue Mar 03, 2015 9:35 am
I'm seeing the same issue on 501 as I did on 500. Occasionally on some files, audio goes out of sync after a few minutes. stopping the video and restarting it restores the sync, until after a time it reoccurs.
The last time I saw this issue, some encoder software had updates, and ums had to be updated to support proper playback, however if we roll back to 4.4.0 java 8, the problem does not exist, so I suspect its a new bug.
Log attached, and you can see the start/stop/restart of sleepy hollow several times to correct audio sync towards the bottom, where we saw it last night.
The last time I saw this issue, some encoder software had updates, and ums had to be updated to support proper playback, however if we roll back to 4.4.0 java 8, the problem does not exist, so I suspect its a new bug.
Log attached, and you can see the start/stop/restart of sleepy hollow several times to correct audio sync towards the bottom, where we saw it last night.