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Program won't even open
Posted: Sun Aug 23, 2015 8:40 am
by AKluthe
I'm unable to get an interface to even open with Universal Media Server. For a second the cursor changes like something might load, then nothing. I don't see anything in task manager or on the task bar or anything like that. I'm running Windows 7 Professional, my Java is up to date and I'm (attempting) to run UMS 5.2.2 Java 8 ver, but I've never had luck getting it to run in any previous version with any previous version of Java. I would be happy to provide any other information that would help! I don't have a debug file attached because I haven't even gotten the program open...
Re: Program won't even open
Posted: Sun Aug 23, 2015 10:19 am
by Trell
I would re-download the program and install again.
Re: Program won't even open
Posted: Sun Aug 23, 2015 1:41 pm
by AKluthe
Trell wrote:I would re-download the program and install again.
That was actually the first thing I tried, complete with reboot and unfortunately it's done nothing for me.
Re: Program won't even open
Posted: Sun Aug 23, 2015 4:47 pm
by SubJunk
Please attach C:\ProgramData\UMS\debug.log
Re: Program won't even open
Posted: Mon Aug 24, 2015 4:50 pm
by AKluthe
SubJunk wrote:Please attach C:\ProgramData\UMS\debug.log
I'm not seeing a file with that name. I'm in C:\ProgramData\UMS\ and my options are a folder called 'data', ffmpeg.webfilters, UMS.conf, VirtualFolders.conf and WEB.conf.
Re: Program won't even open
Posted: Tue Aug 25, 2015 12:55 am
by ExSport
From install dir instead of UMS.exe start/run UMS.bat.
If UMS will start, you incorrectly set HeapSize. Big value leads to memory allocation error so UMS will not start. BAT file starts it with default 768M.
Install process asks you for this size which is then stored in registry:
Code: Select all
HKEY_CURRENT_USER\Software\Universal Media Server\HeapMem
Change it to size which is ok on your computer. How to find out right value I already wrote in past...try searching here for "HelloWorld"