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[SOLVED] subtitles problem
Posted: Tue Jan 05, 2016 11:49 pm
by pyraylos
hello. whenever i try to playback a movie that has subtitles in the same folder i get the error message "unsupported file type". if i remove the subs file the movie plays ok. i tried to change the extension from srt to ass/ssa/txt but no luck. currently i have the 6.0.0-b1 version installed but i had this problem with 5.4 and 5.3 versions as well. i'm running yosemite(10.10.5).
Re: subtitles problem
Posted: Wed Jan 06, 2016 1:57 am
by squadjot
The problem is most likely that transcoding doesent work.
If you remove subtitle, your renderer/device is probably able to stream the file directly (no coding)
And because your device is not able to read subtitles seperately/externally, UMS tries to solve this by transcoding the video with "burned-in" subtitles (which fails in your case )
To get help, the best thing you can is to follow the
Problem Reporting Guidelines
Re: subtitles problem
Posted: Wed Jan 06, 2016 6:53 am
by pyraylos
here's the zipped log files:
Re: subtitles problem
Posted: Wed Jan 06, 2016 9:26 am
by pyraylos
i found the solution. i changed the 'default renderer when automatic detection fails' to 'panasonic tv' and now subtitles work. thanks for the help anyway.