Page 1 of 1

.srt Subtitle Problem

Posted: Sat Jan 09, 2016 7:58 pm
by almara
I'm a newbie and have only recently started using UMS which I think is a great program. However, I've just upgraded to version 5.5.0 and now have a problem with .srt subtitle files. With the previous version the file appeared as "file name(stream sub:subrip)" and the subtitles worked perfectly but it now appears as "file name (external subtitles)" and the subtitles don't work. As far as I can see I've eerything set as before - e.g. in transcoding settings - subtitles settings I've ticked the box automatically load *.srt/sub subtitles with the same file name.

I'm sure that there is a simple solution but can't think what, if anything, I'm doing wrong so any help you can give this hearing impaired newbie would be much appreciated.

Re: .srt Subtitle Problem

Posted: Sat Jan 09, 2016 9:28 pm
by Nadahar
You need to read the text in red above. We need that information to be able to help.

Re: .srt Subtitle Problem

Posted: Sun Jan 10, 2016 3:55 am
by almara
Apologies - log now attached.

Re: .srt Subtitle Problem

Posted: Sun Jan 10, 2016 9:20 am
by valib
I checked the log but it seems OK from the UMS side. UMS offers the subtitles to stream but the TV is not asking for them. Can you install the previous working UMS version, test the same videos with subtitles and provide the log to be able to compare what is wrong?

Re: .srt Subtitle Problem

Posted: Sun Jan 10, 2016 9:28 pm
by almara
I uninstalled version 5.5.0 and reinstalled version 5.4.0 and the file still shows as "external subtitles" despite .mp4 and.srt files both having exactly same name. Debug file is attached
ums_dbg1.zip
(39.19 KiB) Downloaded 495 times