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UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 6:03 am
by Algazero
The model number of the TV is UN46EH5300FXZA. I used to be able to stream movies and anime off the TV but after updating both my UMS to 5.5 (for Java 8) and my Java to the most recent version of 8, I am unable to locate Universal Media server as I used to. Any assistance would be greatly appreciated.

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 6:05 am
by Nadahar
Try to turn off any firewalls, and if that doesn't help please follow the instructions in the red text above.

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 6:24 am
by Algazero
I use AVG Internet Security and haven't added any but I'll double check and let you know.

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 8:51 am
by Algazero
No luck on the avg or restart or anything. here's the debug list.

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 10:08 am
by Nadahar
UMS finds you renderer, to that's not the problem:

Code: Select all

DEBUG 2016-01-19 14:48:16.971 [cling-16] Matched media renderer "Samsung EH5300" based on dlna details "[TV]Sunshine 192.168.0.13 uuid:0d1cef00-00dc-1000-bb62-0c8910fc89b4 Samsung Electronics UN46EH5300 AllShare1.0 Samsung RVU TV 2012 series 5 http://www.samsung.com/sec http://www.samsung.com/sec"
You should try disabling AVG Internet Security completely and see if that helps. The problem isn't that UMS doesn't see your TV in any case, what you mean is that the TV doesn't see UMS?

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 11:10 am
by Algazero
What used to happen was I turn on the tv and go to samsung link on the smart hub like so.
Image
I then went to videos and saw three out of four options being displayed. Universal Media server at the top and my laptop via windows media player just below it, followed by USB device and sugarsync.
Image
Now, UMS no longer appears. I've tried disabling AVG to no avail. Allowing all instances to run via the .exe file hasn't helped either.

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 12:41 pm
by Nadahar
What about Windows firewall? Have you tried turning that off?

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 1:24 pm
by Algazero
I've never needed to do either deactivation before (AVG or Windows) when using the older versions, but I'll give it a try.

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 1:31 pm
by Algazero
Didn't work.

Re: UMS not finding my Samsung smart TV anymore

Posted: Wed Jan 20, 2016 2:25 pm
by Nadahar
Then I have no idea, from the UMS side everything seems fine as far as I can see.

There's one thing I wondered about when reading the log, it seems UMS suddenly lost connection to the TV a while after finding it. Did you turn off the TV or disconnect the network while UMS was "capturing" log? If not, that might be something.