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[LiveSubtitles] not showing on a Samsung SmartTv

Posted: Thu Jan 21, 2016 1:35 pm
by kpoman
Hello everyone,
I am unable to see the subtitles when I select them on my Samsung Tv. Do I need to configure anything or it shoud appear out of the box ? I do see lot of subtitle options when I go inside that menu, but none of them display anything. Help welcome !

Re: [LiveSubtitles] not showing on a Samsung SmartTv

Posted: Thu Jan 21, 2016 8:41 pm
by squadjot
What Samsung Model ? Is it J Model? , because then it's related to this post

Re: [LiveSubtitles] not showing on a Samsung SmartTv

Posted: Fri Jan 29, 2016 5:50 am
by supp
ok I'll hijack this thread cause I've the same issue and Op is missing :D :

I can't see live subtitles, but the same subtitles downloaded and placed in video folder works fine.

Model: samsung ue40h5303

in the attached log u'll find my first try with live subtitles playing "nikita" (not working)
and the second try with .srt file in the same folder playing "the 100" (working)

I'm adding the result of getprotocolinfo from devicespy in case it's needed

Any idea? thx :)

Re: [LiveSubtitles] not showing on a Samsung SmartTv

Posted: Sat Jan 30, 2016 8:14 pm
by supp
:? pls guys give me some hints :P

Re: [LiveSubtitles] not showing on a Samsung SmartTv

Posted: Thu Feb 04, 2016 7:16 pm
by supp
bump, can anyone check my logs a tell me if there's something useful?

Re: [LiveSubtitles] not showing on a Samsung SmartTv

Posted: Fri Feb 05, 2016 12:38 pm
by kpoman
squadjot wrote:What Samsung Model ? Is it J Model? , because then it's related to this post
seems it is: UN40J5500
what now ?
Also, unable to make channels plugin work !

Re: [LiveSubtitles] not showing on a Samsung SmartTv

Posted: Sat Feb 13, 2016 1:50 am
by squadjot
kpoman wrote:what now ?
I don't know, i hoped the developers would have something to add here