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Problems with Samsung TV (UN55D6420)

Posted: Wed Mar 20, 2013 6:45 am
by Kaos
Hello all,

Loving UMS, came over from TVersity.

This problem existed with TVersity as well, I always thought it was a problem with TVersity, but it must be with my TV.

The problem(s) I have is with fast forwarding, or rewinding. When I attempt to do the rewind, or fast forward, it gives me a pop-up on the screen that says "Not Available", but if I use the arrows on the remote- it skips forward or back by 10 seconds. It will also not resume where it left off, if I press stop during the stream.

The logs show no errors. Everything else works perfect. Issue persists amongst all different video files and types.

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03-19 13:16:30  Renderer WD TV Live found on this address: WDTVLive (192.168.1.18)
03-19 13:16:32  The server is now available for renderers to find
03-19 13:16:32  Address /192.168.1.18 has an estimated network speed of: 7 Mb/s
03-19 13:16:35  Renderer Samsung AllShare found on this address: 192.168.1.13
03-19 13:16:37  Address /192.168.1.13 has an estimated network speed of: 42 Mb/s
03-19 13:17:38  Found plugin: net.pms.external.Gs_plugin
03-19 13:17:39  Gs 0.50 using path C:\Users\ADMINI~1\AppData\Local\Temp\2\universalmediaserver\gs_plugin tiny mode false init delay 3000 zero_fill false
03-19 13:17:44  An invalid plugin was ignored
03-19 13:17:44  An invalid plugin was ignored
03-19 13:19:00  Disconnecting HTTP server from renderers
03-19 13:19:02  Configuration saved to: C:\ProgramData\UMS\UMS.conf
03-19 13:19:04  Stopping server on host 192.168.1.3 and port 5001...
03-19 13:19:05  Using address /192.168.1.3 found on network interface: name:eth4 (Broadcom NetXtreme Gigabit Ethernet)
03-19 13:19:05  Created socket: /192.168.1.3:5001
03-19 13:19:16  Checking shared folder: E:\Movies
03-19 13:19:16  Checking shared folder: F:\TV Series
03-19 13:19:16  Could not find the iTunes file
03-19 13:19:48  Started playing Boardwalk.Empire.S03E10.720p.HDTV.x264.mkv on your Samsung AllShare
03-19 13:22:26  No IP filter specified, access granted to /192.168.1.14
03-19 13:27:43  No IP filter specified, access granted to /192.168.1.3
03-19 14:34:57  Stopped playing Boardwalk.Empire.S03E10.720p.HDTV.x264.mkv on your Samsung AllShare
03-19 14:35:13  Started playing Boardwalk.Empire.S03E10.720p.HDTV.x264.mkv on your Samsung AllShare

Re: Problems with Samsung TV (UN55D6420)

Posted: Sun Mar 24, 2013 3:16 am
by squadjot
We're having the same problem with my brothers UE55ES8005.

First of all it does not prioritize SRT's, if the file is streamable, UMS ignores the SRT and streams the file w/out transcoding.
Second, when playing the file with mencoder [SubRip], it plays, but you can't go forward/backward.. only pause/play.

Anyhelp would be apreciated

Edit: It's seems that when playing content from transcode forward/backwards does not work , abit weird, but thta's how it seems.

Re: Problems with Samsung TV (UN55D6420)

Posted: Sun Mar 24, 2013 10:24 am
by Optimus_prime
I own both a D series and a E series and have been trying to fix these problems, but i haven't found a solution as of yet. I attempting to come up with a new .conf that will address these things but it's taking some time (Works getting in the way)

Re: Problems with Samsung TV (UN55D6420)

Posted: Sun Mar 24, 2013 11:33 am
by ExSport
@squadjot:
Please make your log more clear. Test only problematic file and describe what and how you played it because it is easier to read the log, what we should search for.
  • In your renderer.conf you have enabled direct support of subs so MEncoder is not used automatically for subs (so comment this line there):

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    Sent to socket: CaptionInfo.sec: http://192.168.0.14:5001/get/0$1$2$2$1$4/subtitle0000.srt
  • You didn't uploaded your ums.conf so we can't see your audio/subs priorities
  • You don't use tagged subs and also your mkv files don't have tagged audio tracks so all your audios and subs are UNDefined.
    It means when more audio tracks are present, UMS don't know which one to select. It is so stupid that only what should work for you is "und,und" settings which say to play und subs for und audio = You totally lost benefit what UMS gives you with auto audio/sub selection
I will not repeat it again and again. You many times said you name subs same as movie because it works but I said to you that you should tag them with lang ID but you don't want to do it. So when you will ask it doesn't work for you, it is your problem ;)
Anyway with und audio tracks it is quite useless.
All my files have lang ID set for audio and subtitles and it works for me without problems so where is the problem? 8-)
Have to say I don't use the latest UMS version right now and don't have time to test if something changed :?

Re: Problems with Samsung TV (UN55D6420)

Posted: Mon Mar 25, 2013 8:51 pm
by squadjot
ExSport, forget my log then if it's get stoo complicated for ya, (it was done by my brother over the phone)...

Yes, I want UMS to play untagged srt as default. That's may be stupid to you,.. to me it's common sense.
It's good that you can finetune audio/sub settings. But dont' forget that there's still a large group of users with very basic needs, they simply just need the SRT file to play with the video!

As i said before, If the user did the efforts of downloading a SRT, then it's because he want's THAT srt to play with the file.

So ExSport, nomatter what you say..srt subtitles are "broken" atm. (if it's technically flawed, or bad design, dont know)

ExSport wrote:@squadjot:I will not repeat it again and again. You many times said you name subs same as movie because it works but I said to you that you should tag them with lang ID but you don't want to do it. So when you will ask it doesn't work for you, it is your problem ;)
If my hand could reach you from here, it would slap you in the face.. hard

Re: Problems with Samsung TV (UN55D6420)

Posted: Tue Mar 26, 2013 1:12 am
by ExSport
Conclusion for you should be to test what I proposed and if it will work correctly, we will know what is the problem, that logic works but problem is elsewhere.
What is so hard to name one subs and MKV correctly, set correct audio/sub preference and make a test if the behavior is same or different from your older tests?
Problem is that UND settings is not default one which is prioritized.
One example.

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moviename.mkv
moviename.srt
Moviename.mkv include 2 audio tracks, one EN and one DE. It also include 3 subs, EN,DE and FR.
So if people will try to configure common settings working with most of files, they will use something like...
If audio is EN, don't load subs. If audio is DE, load EN subs. If EN subs not present, load DE subs. If none of them are present, load UND subs.

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en,off;de,en;de,de;*,und
As you can see, in most cases UND is used as a last resort. It means if no correct language is found, try to load UND subs if present.
If your audio will have tagged audio and subs described above, your external subs will not be EVER loaded! It is not relevant if behavior of prioritizing of externals subs works or not.
Prioritizing external subs can be kicked in ONLY when there will be external and internal subs with same language.
Anyway UMS uses the logic of AUDIO/SUB preference where UND is used as a last resort and is ignored if another preferred lang ID is found.
In your case, if your video has UND audio and no subs and you will add UND subs, if you want to use them automatically, try to set UND,UND or *,* in AUDIO/SUBS preference and send a result.
It is quite hard to help you when we ask for something but without response like now. I asked for something to test and you answered without any response if it is your case, it works, it doesn't work or anthing ;)
So I tried to help but you are not willing to test anything what you think is useless in your case. Same with "CaptionInfo.sec" settings...as I said (I am not sure with UMS logic) my thoughts are that when it is enabled in renderer.conf, UMS will not try to TRANSCODE because it thinks renderer has a direct subs support so subs are not burned-in/hardcoded/transcoded but are sent as a separate stream to renderer which perhaps your renderer ignores so you don't see subs :idea:

Re: Problems with Samsung TV (UN55D6420)

Posted: Tue Mar 26, 2013 2:34 am
by squadjot
ExSport, i know.. you don't have to repeat it anymore. =)
It does everything you say.. and that's the problem.

Ok, if you launch a file with embedded subs AND external SRT (named same as movie) with VLC player
Guess one time which subtitle is being displayed! , thats right -the external srt.

I fully embrace that you can specify sub/lang priority.. but using SRT with movie name is standard behavior from allmost any player i can think of.
WHY does UMS has to be different all of the sudden. (It was not like this with SB builds under PMS, this has happened lately)

I'm talking about making UMS work out the box, for newbies. Something you apparently don't care about. You'd rather that people should know a little "trick" here and there to make things work.

Well i disagree.

EDit: my suggestion for a "force external subs" seems to make more and more sense

Edit2: Actually, i'd really apreciate a final comment from SubJunk on this. Can it really be true that the user with the simplest needs, has to have to biggest hassle?
Is the behaviour described by ExSport is really it should be?? - Doesent it make sense that SRT get's prioritized pretty much..always?

Edit3: ExSport, i'm sorry if i missed it.. but you do have a definitive way to achieve what i want..external SRT's regardless of what's embedded/tagged in the file?
- if "no",then that is the exact problem! =) (I will try UND,UND, and *,* as you mentioned)

Re: Problems with Samsung TV (UN55D6420)

Posted: Tue Mar 26, 2013 3:44 am
by ExSport
I don't agree. If you will set language priority in VLC and yo will copy untagged external subs next to the file, what subs will be played? If there will we embedded one which corresponds to your priority set in VLC, internal one will be played. So as I said, logic is correct and majority should expect logic instead of external subs which breaks logic...sorry, I want to say preference set.
I have lot of files where MKV file has internal subs and next to it I have external ones as forced subs or commentary etc. In this case I don't see the reason why external ones should be forced when they are out of my priority set.
It is my opinion, sorry.

Re: Problems with Samsung TV (UN55D6420)

Posted: Tue Mar 26, 2013 3:51 am
by squadjot
ExSport wrote:logic is correct and majority should expect logic instead of external subs which breaks logic...sorry, I want to say preference set
I kinda agree there.. because you clearly know what you are doing..so yeah.. you have defined a logic/prefenrece set.. so yeah it should be followed.

I'm looking for the newbie "blank field" option.. = simply just choose whats most likely the case. (and if you havent defined priorities,.. you propaly dont' even know about it´..leading to my opinion..)

Re: Problems with Samsung TV (UN55D6420)

Posted: Tue Mar 26, 2013 7:00 am
by ExSport
When nothing is set, there is some built-in default settings so it is hidden to user but logic must take care about it.
But majority will rewrite default settings when they will spot it in Gui and it will not fit to their needs. In this case most of them will not ever know there is something like UND and what it means.
But back to your problem. In your log I didn't found any audio/sub logic, when UMS tries to load correct subs.
But as I said it seems you are using renderer which defines direct subtitle support so transcoding is never used for displaying subs (If I remember right). You must comment "CaptionInfo.sec" line and make test and logs again.