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4k File not streaming

Posted: Sat Jun 03, 2017 3:19 am
by chuckau
Hi Guys

I just got a 4k TV and the media server is working fine for my normal media but not working for my 4K movies.
I tested the files through USB and they work fine.

Any help would be great.

Thanks.
ums_dbg.zip
Logs
(98.3 KiB) Downloaded 371 times

Re: 4k File not streaming

Posted: Mon Jun 05, 2017 1:53 am
by Sami32
Hi,

try with that renderer: (replace your renderer, found in your UMS "renderers" subfolder, by that one)
Sony-BraviaX.conf
(2.37 KiB) Downloaded 401 times
Please, don't forget to give feedback 8-)

Re: 4k File not streaming

Posted: Mon Jun 05, 2017 10:12 pm
by chuckau
Thanks for looking at this.

I added it and try and still didn't play the file. Attached is the new log

Thanks

Re: 4k File not streaming

Posted: Mon Jun 05, 2017 10:56 pm
by Sami32
Sorry, i miss your new log.

P.S. Don't forget to try with subtitles disabled as well (this option is in the "Transcoding Settings" tab)

If your issue still persist, update ffmpeg to the latest version.
Replace your ffmpeg64.exe file in your win32's UMS program subfolder, by the one inside this ZIP file (after having renamed to ffmpeg64.exe), and run a new test and attach your log here.

EDIT: I'll need you MediaInfo advanced log for this video: Fantastic Beasts and Where to Find Them 2016 Multi 2160p UHD BluRay HEVC HDR Atmos7.1-DDR.mkv
Go in the "Debug" menu and select "Advanced mode". Open that video file and post the log here (as a file or a copy paste)

Re: 4k File not streaming

Posted: Tue Jun 06, 2017 12:37 am
by chuckau
Attached is Log

Re: 4k File not streaming

Posted: Tue Jun 06, 2017 1:02 am
by Sami32
Nothing is attached yet.

Re: 4k File not streaming

Posted: Tue Jun 06, 2017 8:57 am
by chuckau
Movie.txt
(633.44 KiB) Downloaded 408 times

Re: 4k File not streaming

Posted: Tue Jun 06, 2017 9:06 am
by Sami32
Thank you 8-)

I still need your new UMS trace log with the new renderer that i given you.

Re: 4k File not streaming

Posted: Tue Jun 06, 2017 9:14 pm
by chuckau
ums_dbg.zip
(1.85 MiB) Downloaded 388 times

Re: 4k File not streaming

Posted: Wed Jun 07, 2017 10:27 am
by Sami32
Try with that beta version, add the renderer below, and post a new log:
https://we.tl/Y0YMTvXqD6
sample frequency:null
Sony-BraviaX.conf
(2.39 KiB) Downloaded 365 times