Search found 4 matches

by t3rm3y
Sun Jun 28, 2020 1:22 am
Forum: Help and Support
Topic: External HDD playback sleep issues
Replies: 2
Views: 3464

External HDD playback sleep issues

Hi. I have had to migrate a large amount of files to a bigger external powered HDD. It is usb3 plugged into pc. I can stream from pcs own HDD and even when pc goes to sleep the films still play but from the external usb the file stops playing after a short amount of minutes - last one was about 13 ...
by t3rm3y
Sat Jun 27, 2020 7:59 pm
Forum: Help and Support
Topic: How to increase resolution?
Replies: 4
Views: 5816

Re: How to increase resolution?


You can try manually going into the #-TRANSCODE-# folder and playing the [No Encoding] file, that will let us know whether the TV supports that.
We will also need logs from you to see if we are correctly identifying your TV. Unfortunately with Philips TVs they often don't identify themselves as ...
by t3rm3y
Tue Jun 23, 2020 7:13 am
Forum: Help and Support
Topic: How to increase resolution?
Replies: 4
Views: 5816

Re: How to increase resolution?

here is the log, it seems if i select the transcode option and "no transcode" then i dont get the message displayed showing render can only support 1920 x 800.
But it seems the picture quality is the same,
UMS does detect my philips tv as correct model
by t3rm3y
Mon Jun 22, 2020 8:49 am
Forum: Help and Support
Topic: How to increase resolution?
Replies: 4
Views: 5816

How to increase resolution?

Hi, i have been using ums without changes or amending the settings at all for a lot of my files, recently i have been testing 4k files to see how they compare / look , i have a 4k philips tv, but the ums log shops the below when i try to play them
Setting video resolution to: 1920x800, the maximum ...