(SOLVED) Getting UMS to work

[SilverFox]

My configuration: Windows 10 PC connected to the hub via Ethernet cable. TV connected to WD media device which is connected to the hub via Ethernet cable.

I had UMS working for many years, but I could never make any version higher than 5.3.0 work.
Now 5.3.0 stopped working and I cannot make any version work.

The symptom: The WD device cannot find the UMS Server.

At the computer end, everything seems to be ok. No errors, and the UMS configuration can actually "see" the WD device.

I have a second PC with the identical set up. This second PC work perfectly.

I completely removed and reinstalled UM several times. So far, no luck.

Any ideas how to troubleshot this problem?

[squadjot]

Maybe its Windows Firewall. Try disabling it to see if that's the problem

Edit: If that doesn't work, try the Problem Reporting Guidelines

[SilverFox]

I disable the Firewall. Same result.

I have attached the debug file as suggested.

I hope there is something there that can shed some light on the problem.

Thanks.

[Sami32]

@SilverFox If you didn't have done already, i suggest you to wait 2 minutes, because sometimes UMS can appear only after more than one minute depending on your network / router configuration.

You could also try to add this line into your renderer's configuration file:

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UpnpAllow = postpone

if no luck, shut down UMS again, change it to this and restart:

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UpnpAllow = false

If still no joy, shut down UMS again, set this in UMS.conf and restart

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upnp_enable = false

The problem is that your renderer sended information about it to UMS, UMS received it and searched for your renderer, but your renderer did not answered.
That's why UMS is aware of your renderer, but your renderer is not aware of UMS: because if it didn't answered it's because it hasn't received the UMS discovery "message".

I also saw that you're using an old Java 64-bit version (1.8.0_25). Could you update to the latest Java version and clean the old ones if you have any others.

In case it didn't solved your issue, type this command line and report back:

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netstat -ab |grep -A 1 5001

[SilverFox]

The results of the suggestions:

- Added to WesternDigital-WDTVLive.conf file:
UpnpAllow = postpone ---- no joy
tried
UpnpAllow = false ---- no joy

Added to UMS.conf file:
upnp_enable = false ---- no joy

I did not touch Java because everything else is working on this computer and I did not want to take any chances in breaking something else. Also, my other computer is running the same Java version and UMS is working perfectly there.

Attempting to run: >netstat -ab |grep -A 1 5001
- getting the following message: 'grep' is not recognized as an internal or external command, operable program or batch file.

That's it. Still not working.

[Sami32]

I know that some old Java version give that issue, with some users having many different Java versions.
The one that installed Java 7 solved their similar issue, but i guess that the latest Oracle or OpenJDK 8 version should do the job as well.

I understand that you are afraid to broken thing, though reinstalling the same version is not difficult, but keeping an old version have the disavantage of offer security issue...
Every computer have different hardware and application, OS, so they behave differently.

Sorry, that all i can do for you, until you decide to try with an updated Java version.

Good luck.

[Sami32]

Code: Select all

netstat -ab

[SilverFox]

I re-created the previous trace and added the results of the netstat -ab command.
I am attaching the two files.

Thanks.

[Sami32]

Well, i'm not an expert in network, far from that, but it seem to me that it should be listening and it is waiting, so i think that something else is using or blocking this port.

@Nadahar is far more competent than me in this domain.

[Sami32]

Sorry, my bad i didn'nt checked well.

Everything look fine to me.

So, as you old Java version is known to give this kind of issue, now it depend on you