"An unexpected error" on Samsung MU6500

[havocxtreme]

Hello.

Recently bought a new TV, the Samsung UHD TV Curved UN55MU6500 and having trouble getting UMS to work on it. I get a "an unexpected error" when playing with or without transcoding.



I have attached a trace log.

Your help is greatly appreciated.

[Sami32]

Hello,

could you try this build and take the time to give feedback ? (need a clean install to be fully efficient)
Thank you for your understanding.
https://we.tl/gOizwpLG2m (link valid for 7 days)

Hoping that helped you.

[havocxtreme]

I will try and get back to you as soon as I can. Thank you for your help.

[havocxtreme]

could you try this build and take the time to give feedback ? (need a clean install to be fully efficient)

Hi Sami32, I uninstalled the old one and ran a clean install of the attached setup.

Unfortunately same error.

I should note, that I just ran the default setup and didn't do any configuration other than pointing to the video folder.

Either way, thanks for your help.

[Sami32]

Hi havocxtreme,

Sorry, but i'll need a new trace log with the build that i posted for you.

- Did you get that error with ALL your videos, or some are still able to play correctly ? (MP4, WMV, TS...)
- Are you able to play music ?
- Are you able to see images, pictures ?

Thank you for your understanding.

EDIT:
If you didn't choose to hide the "Transcode" folder in your "Navigation/Share Settings" tab, you should be able to browse from your TV into the #--TRANSCODE--# folder.
From there, you should select [No transcoding] and report what happen, and do the same with [FFmpeg] and the following lines.

Here are 3 others renderer's configuration file to test: (rename them to Samsung-6series.conf and put/replace it into your UMS "renderers" sub folder.

1)

Samsung-6series_3.conf

(4.06 KiB) Downloaded 657 times

2)

Samsung-6series_4.conf

(4.06 KiB) Downloaded 805 times

3)

Samsung-6series_5.conf

(4.02 KiB) Downloaded 706 times

[Sami32]

4)

Samsung-6series_6.conf

(4.03 KiB) Downloaded 817 times