[Solved] Discovered why MKV files are not playing on PS3 or 4.

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CurlyMJM69
Posts: 8
Joined: Sat Feb 17, 2018 11:49 am

[Solved] Discovered why MKV files are not playing on PS3 or 4.

Post by CurlyMJM69 »

I discovered why MKV movies are not playing on my PS3 or 4 with versions higher than 7.0.1. If I make the MKV file keeping all the audio tracks it fails to play. Get the message cannot play this media. If I make the MKV file keeping just one of the audio formats, doesn't matter which one, it plays fine. If I use version 7.0.1 the MKV will play fine no matter how many audio formats I have saved. Log files attatched
Attachments
12STRONG 7.3.0 WORKS.zip
7.3.0 single audio format
(92.47 KiB) Downloaded 502 times
12STRONG 7.3.0 FAIL.zip
7.3.0 multiple audio formats
(88.27 KiB) Downloaded 443 times
12STRONG 7.0.1 WORKS.zip
7.0.1 multiple audio formats
(332.04 KiB) Downloaded 504 times
erick diangilis
Posts: 161
Joined: Sun May 22, 2016 8:25 am

Re: Discovered why MKV files are not playing on PS3 or 4.

Post by erick diangilis »

i've tested out a few mkv files here one is the latest fast and furious movie and the other is an episode of star trek Discovery both in mkv containers and they both Works just as any other file type like mp4 i don't know whats the problem that most of the people are having but even when i switched to the ps4 pro those files are still working maybe is just luck or there is something else happening all latest versions from 7.1.0 to 7.3.0 have no trouble at all.


here is my info on them.

13:17:29 INFO Started playing The.Fate.of.the.Furious.2017.1080p.WEB-DL.H264.AC3-EVO[EtHD].mkv on your PlayStation 4
13:18:39 INFO Stopped playing The.Fate.of.the.Furious.2017.1080p.WEB-DL.H264.AC3-EVO[EtHD].mkv on your PlayStation 4

13:21:30 INFO Started playing star.trek.discovery.s01e15.1080p.webrip.x264-tbs[N1C].mkv on your PlayStation 4
13:27:19 INFO Stopped playing star.trek.discovery.s01e15.1080p.webrip.x264-tbs[N1C].mkv on your PlayStation 4
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SubJunk
Lead Developer
Posts: 3754
Joined: Sun May 27, 2012 4:12 pm

Re: Discovered why MKV files are not playing on PS3 or 4.

Post by SubJunk »

Please let me know if it is fixed in this version: http://www.spirton.com/uploads/UMS/UMS-CurlyMJM69.exe
CurlyMJM69
Posts: 8
Joined: Sat Feb 17, 2018 11:49 am

Re: Discovered why MKV files are not playing on PS3 or 4.

Post by CurlyMJM69 »

Yes, this version works :)
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SubJunk
Lead Developer
Posts: 3754
Joined: Sun May 27, 2012 4:12 pm

Re: Discovered why MKV files are not playing on PS3 or 4.

Post by SubJunk »

Thanks for confirming, we will release this fix in the next version :)
erick diangilis
Posts: 161
Joined: Sun May 22, 2016 8:25 am

Re: [Solved] Discovered why MKV files are not playing on PS3 or 4.

Post by erick diangilis »

thanks for this updated version with the fix i've tested out today Works pretty good.
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