Panasonic UB-9000: UMS doesn't find files in folder

For help and support with Universal Media Server
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Post Reply
Yiprock Harissa
Posts: 6
Joined: Thu Jun 30, 2022 6:13 am

Panasonic UB-9000: UMS doesn't find files in folder

Post by Yiprock Harissa »

I'm also having a problem with a Panasonic UB-9000. It doesn't recognize music files inside a folder. When I choose a folder, the error message is "There are no files in this folder" whether there are .flac or .m4a files in the folder. The same folder opens without any problem on my Oppo 103 player.

I'm using UMS 14.10.0 (arm version) on an iMac running Sequoia 15.3. As mik_s suggested, the issue could be with the .conf file. However, when I choose "Create .conf file" in the "Info" pop-up, it asks for a reference file, and I don't know which would be work with the player. Is there a guide to modifying .conf files? If there is, I'd try to do it for the UB-9000.
ETA: I found instructions for modifying the UMS .conf in the Knowledge Base so I'll give it a shot and report back.

I've attached the latest debug.log, which has information for opening folders on both the Panasonic and Oppo players. If you need more information, please let me know.

Thanks.
Attachments
debug.log
(2.94 MiB) Downloaded 27 times
User avatar
mik_s
Moderator
Posts: 1430
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: Panasonic UB-9000: UMS doesn't find files in folder

Post by mik_s »

Those logs were not in trace mode so not much use. There were many errors, some to do with playlists, but not much context to know what caused them.
Could you redo them following the instructions in the red section above?

There used to be some sort of detailed guide somewhere on the forum or help files that tell you how to modify and make confs but I don't think all of it made it to the new Knowledge base.
I think it is about time there was an easier way to modify confs in the web interface. Maybe this could be a feature for V15 so I'll suggest it to the Devs.

I know that someone else had problems with a Panasonic device recently, might have been the same one, but they were not helpful when trying to get information to make a working conf. All I know is UMS was picking an old viera conf and was kinda working but some audio files would not play, probably because the MIME type was incorrect.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
Yiprock Harissa
Posts: 6
Joined: Thu Jun 30, 2022 6:13 am

Re: Panasonic UB-9000: UMS doesn't find files in folder

Post by Yiprock Harissa »

Thanks for taking the time to look at the log I attached. If I got the procedure right the attached file will be a trace log.
Attachments
ums_dbg_2025-02-09-21-35.zip
(1.23 MiB) Downloaded 18 times
User avatar
mik_s
Moderator
Posts: 1430
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: Panasonic UB-9000: UMS doesn't find files in folder

Post by mik_s »

There are a few MUSIC_BRAINZ errors where it is unable to update some metadata. It may be that part of the database was corrupted and never updated.
Hopefully a rebuild of the database will fix this. Just delete or rename C:\ProgramData\UMS\database and a new one will be created when UMS runs.

Code: Select all

Database "medias" error while looking up Music Brainz ID in "MUSIC_BRAINZ_RELEASES" for "Track 1": Syntax error in SQL statement "SELECT MBID, MODIFIED FROM MUSIC_BRAINZ_RELEASES WHERE  [*]LIMIT 1"; expected "INTERSECTS (, NOT, EXISTS, UNIQUE, INTERSECTS"; SQL statement:
SELECT MBID, MODIFIED FROM MUSIC_BRAINZ_RELEASES WHERE  LIMIT 1 [42001-232]
There are also errors about a folder called Music.m3u in your downloads. The .m3u in the folder name might be triggering this but otherwise should not stop anything working.
Renaming this should prevent this error.

Code: Select all

null
java.io.FileNotFoundException: /Users/...../Downloads/Music.m3u (Is a directory)
	at java.base/java.io.FileInputStream.open0(Native Method)
	at java.base/java.io.FileInputStream.open(Unknown Source)
	at java.base/java.io.FileInputStream.<init>(Unknown Source)
	at net.pms.store.container.PlaylistFolder.getBufferedReader(PlaylistFolder.java:125)
	at net.pms.store.container.PlaylistFolder.getPlaylistEntries(PlaylistFolder.java:243)
	at net.pms.store.container.PlaylistFolder.resolveOnce(PlaylistFolder.java:178)
	at net.pms.store.container.PlaylistFolder.resolve(PlaylistFolder.java:171)
	at net.pms.store.StoreResource.syncResolve(StoreResource.java:350)
	at net.pms.store.StoreResource.run(StoreResource.java:308)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)
The main problem will be the conf file used as it is using the Panasonic-Viera.conf which does not support flac or m4a.
It will therefore transcode these but the settings will not be correct for the device so it doesn't show anything.

I modified the Panasonic-DMR.conf as it looks close enough to what the DP-UB9000 supports and made some tweaks that should make it work better.
For the rest you will need to see what works and modify it yourself. See the DefaultRenderer.conf for what all the options do.
Attachments
Panasonic-DP-UB9000.conf
(2.25 KiB) Downloaded 18 times
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
Yiprock Harissa
Posts: 6
Joined: Thu Jun 30, 2022 6:13 am

Re: Panasonic UB-9000: UMS doesn't find files in folder

Post by Yiprock Harissa »

Thank you very much. I'll try those suggestions.

Jerry
Post Reply