[Solved] UMS stopped transcoding subtitles

[jkwu]

Hi, SubJunk
I packed the new log and upload.
Hope this log can help you found where the question is.
Thank you

[SubJunk]

Hi again, thank you for the logs. I have a new version for you to test, it might fix it, but I don't know. If not then please attach the new logs https://www.universalmediaserver.com/up ... e68fc9.exe

[jkwu]

Hi, SubJunk
I was tested this version.
It also use embedded subtitle first
I put the trace log in attachments.
Thank you!

[SubJunk]

Thank you for that, I hope I have fixed it now

https://www.universalmediaserver.com/up ... ae2d7c.exe

[jkwu]

Hi, SubJunk

This version is ok.
External subtitles is worked.
There is a small problem that still show {Unknown Subtitle}
I guess the problem is the server did not know what language the subtitle is.
So it show this tag, in version 7.9, it was showed by {External Subtitle}
But this is not a big problem.
Thank you for your help again.

[SubJunk]

Great, thank you for all of your testing!
We support some customization of that subtitle message, if you go to the Navigation Settings tab, and the "Add subtitles information to video names" lets you choose to display more information.

[Florin64x]

External subtitles also dont work on Samsung Q8DN TV with UMS 10.12.0. Same error as described in this topic.

[thiago_oliv]

External subs not working on my LG TVs also. Tried to tweak everything with the language. But no matter what, it always transmits the internal mkv subtitle, ignoring the srt file in the same directory (same name of file).

[thiago_oliv]

Great, thank you for all of your testing!
We support some customization of that subtitle message, if you go to the Navigation Settings tab, and the "Add subtitles information to video names" lets you choose to display more information.

Interesting that even UMS displaying the correct external subtitle language after the file name (on the renderer side), it still loads the wrong internal subtitle while playing.

[jareeq]

Hi guys,
Since this is my first post here - welcome everybody

I have same problem as described above.

My TV is LG-47LA740S, I'm using headless version of ums for linux x86_64.
Last version of UMS with working external subtitles in my case was (and is) ums-9.8.2.
Since 9.8.3 tag {unknown subtitles} shows however srt file is not loaded and - in case if present - internal subtitles are in use.
If mkv has not any internal subtitles subtitles are not shown despite srt file exist and works with previous version.
Tried also with 10.1.0 and 10.13.0 with same efect.
Title tag {unknown subtitles} is always shown - for me it was always sign that my external subtitles are loaded.
Compared default values for renderers - no changes between 9.8.2 and 9.8.3 also UMS.conf has no change in default values of parameters.
So believe it is bug.

I'm not sure if resurrecting old thread - should I open new ?