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[Solved] Samsung 48" UE48JU6400W cannot show subtitles

Posted: Wed Sep 09, 2015 6:43 pm
by elric13
ums_dbg.zip
(29.34 KiB) Downloaded 700 times
I have been using universal media server since long with my old 40" Samsung TV to watch series and movies from my laptop. No problem with subtitles then. Recently i upgraded to a 2015 model (Samsung 48" UE48JU6400W). This TV refuses to show subtitles with the media server,while it does show them when i use usb. I have tried every setting i could find on the faq, but with no result. I noticed that my tv is not included in the renderer folder of the UMS program files. Maybe this is the reason?
While trying to see what is wrong i opened the samsung no.tv conf. file and the it was changed with a conf file of my model. However while the first conf file has many settings, the second does not. I am not sure if this is any relevant.

Anyway i am stuck and i could really use your help! I use UMS Version 5.2.2.

I am attaching the debug log for extra info.

Re: Samsung 48" UE48JU6400W cannot show subtitles

Posted: Wed Sep 09, 2015 10:51 pm
by squadjot
I had the same problem: viewtopic.php?f=9&t=3874

Try this:

In the .conf change/add following

Code: Select all

1. Add
UseClosedCaption = true

2. Change 
Supported = f:avi|mkv       m:video/x-matroska

Re: Samsung 48" UE48JU6400W cannot show subtitles

Posted: Thu Sep 10, 2015 12:47 am
by elric13
I am sorry but i am not so knowledgeable about all this, so may i ask how to change the .conf ? And which .conf do you mean and how to find it?
In fact i had seen your topic and the solutions, before i post my own, but when i accordingly tried to modify the conf file of the tv (Samsung-NotCD.conf), access was denied.

Re: Samsung 48" UE48JU6400W cannot show subtitles

Posted: Thu Sep 10, 2015 4:00 am
by squadjot
Ok, i edited your .conf
Hope it works, It's far from perfect, the transcoding part still doesent work.

You must replace the existing .conf ..it should be located in "C:\ProgramData\UMS\renderers" <--
[TV]UE48JU6400-059246.conf.zip
(743 Bytes) Downloaded 870 times

Re: Samsung 48" UE48JU6400W cannot show subtitles

Posted: Thu Sep 10, 2015 8:07 am
by elric13
Many thanks man, i believe it's working now! :D

If something else shows up, i''ll get back here, but most files i tested seem to play well with subtitles on!

Thanks again and keep up the good work all of you!

Re: Samsung 48" UE48JU6400W cannot show subtitles

Posted: Thu Sep 10, 2015 8:59 pm
by squadjot
Glad i could help

Re: Samsung 48" UE48JU6400W cannot show subtitles

Posted: Sun Sep 20, 2015 5:35 pm
by SubJunk
This is going into the next release, good work guys :)

Re: [Solved] Samsung 48" UE48JU6400W cannot show subtitles

Posted: Sat Nov 28, 2015 3:33 am
by gazi099
I am still unclear on how do i find Samsung-NotCD.conf and make recommended changes.
can someone please give me step by step details on the TV itself of picture guide on how to resolve this symptom.
would really appreciate the help

thank in advance

Re: [Solved] Samsung 48" UE48JU6400W cannot show subtitles

Posted: Sat Nov 28, 2015 4:46 am
by Wolfgan
gazi099 wrote:I am still unclear on how do i find Samsung-NotCD.conf and make recommended changes.
can someone please give me step by step details on the TV itself of picture guide on how to resolve this symptom.
would really appreciate the help

thank in advance
Conf files should be worked server side (not at the TV). You may follow the guidelines in here http://www.universalmediaserver.com/faq ... erSupport1